Terms and Conditions
Welcome to APNA SHIP LOGISTICS. By accessing and using our services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our services and website, ensuring a transparent and seamless experience for all.
1. Service Overview
- All types of courier services.
- Prepaid and Cash on Delivery (COD) options.
- All-India parcel delivery services.
- Cargo and supply chain solutions.
- E-commerce order bookings and deliveries.
- Flexible shipping for boxes and loose parcels.
- We partner with leading shipping companies such as Amazon, Bluedart, E-Com, E-Kart, and Delhivery to deliver reliable and efficient solutions.
2. Acceptance of Terms
- By using our website www.apnashiplogistics.com or any of our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.
3. User Responsibilities
- Ensure accurate and complete information when booking shipments.
- Comply with all applicable laws and regulations regarding the contents of your parcels.
- Refrain from shipping prohibited or illegal items.
4. Booking and Payment
- Orders can be booked online or in person at our office located at 256, Fortune Mall, Near Galaxy Circle, Pal, Surat - 395009.
- We accept prepaid and COD payment options, subject to service availability and applicable charges.
5. Prohibited Items
- Hazardous or illegal materials.
- Perishable items without prior approval.
- Items restricted by Indian laws or the regulations of partnered shipping providers.
6. Liability and Limitations
- APNA SHIP LOGISTICS is not responsible for delays caused by factors beyond our control, such as weather, strikes, or regulatory issues.
- We are not liable for damages caused by improper packaging or prohibited items.
- Our liability is limited to the declared value of the shipment, as per industry standards.
7. Tracking and Delivery
- Real-time tracking is available for all shipments through our website.
- Delivery timelines are estimates and may vary based on location and circumstances.
8. Cancellations and Refunds
- Cancellations are subject to approval based on the shipment status.
- Refunds, if applicable, will be processed within the standard timeline and are subject to deduction of applicable charges.
9. Privacy Policy
- We are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.
10. Amendments to Terms
- APNA SHIP LOGISTICS reserves the right to update or modify these Terms and Conditions at any time. Updates will be reflected on this page, and your continued use of our services constitutes acceptance of the revised terms.
11. Governing Law
- These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat.
Contact Us
- For questions or clarifications regarding these Terms and Conditions, reach out to us at:
APNA SHIP LOGISTICS
256, Fortune Mall, Near Galaxy Circle, Pal, Surat - 395009
Email: apnashiplogistics@gmail.com
Phone: +91-7667856104